FAQ’s

FAQ’s2024-12-31T00:15:01+00:00
What services does your company provide?2024-12-31T00:23:36+00:00

We specialize in repair and maintenance services for Westpoint appliances, including refrigerators, washing machines, ovens, dishwashers, dryers, and small cooking appliances.

Where are your service centers located?2024-12-31T00:24:12+00:00

We have offices in Dubai, Abu Dhabi, and Sharjah:

  • Dubai Office: Office 501, Bay Square Building 2, Business Bay, Dubai.
  • Abu Dhabi Office: Office 102, Khalidiya Business Centre, Al Khalidiya, Abu Dhabi.
  • Sharjah Office: Office 210, Al Majaz Tower, Al Majaz Waterfront, Sharjah.
Do you use genuine parts for repairs?2024-12-31T00:24:47+00:00

Yes, we only use authentic Westpoint replacement parts to ensure the quality, performance, and longevity of your appliances.

Do you offer on-site repair services?2024-12-31T00:25:28+00:00

Yes, for large appliances, we provide on-site repair services. Our technicians come equipped with all necessary tools and parts to complete most repairs at your location.

Service-Related FAQs2024-12-31T00:26:01+00:00
  • How can I book a repair service?
    You can book a repair service by calling us at +971 58 803 6705 or visiting one of our offices.
  • Do you handle warranty repairs?
    Yes, as an authorized Westpoint service center (if applicable), we handle warranty repairs efficiently and professionally.
  • What types of appliances do you repair?
    We repair a wide range of Westpoint appliances, including refrigerators, washing machines, ovens, hobs, hoods, dryers, dishwashers, microwaves, and small cooking appliances like air fryers and toasters.
  • Do you provide preventative maintenance services?
    Yes, we offer comprehensive preventative maintenance services to ensure your appliances remain in optimal working condition and prevent future issues.
  • What payment methods do you accept?
    We accept various payment methods, including cash, credit/debit cards, and online transfers.
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